Privacy Policy

At Capital Trust Mobility Solutions (Pvt) Limited (‘the Company”), No 42 Sir Mohammed Macan Marikar Mawatha Colombo 03, Sri Lanka bearing company registration number PV 00209096, which owns and operates TAXIYA, we understand and respect the importance of your privacy and we are dedicated to safeguarding and preserving your privacy and personal information when you visit our website or application or communicate electronically with us. When providing our services to you, it will necessitate that you input some of your personal information in our system/ platform/ application (‘channels’). This Policy outlines how we treat/ manage your personal data after you input the same in our channels, which includes our website and mobile application.

Please note that the headings contained in this Privacy Policy are inserted for convenience of reference only and shall not in any way define or affect the meaning, construction, or scope of any of the provisions contained in this Privacy Policy. Any capitalized terms not defined in this Privacy Policy shall have the meaning associated with them in the Terms and Conditions Agreement.

PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS AGREEMENT FOR THE SERVICES CAREFULLY. YOUR USE OF THE SERVICES AND ANY RELATED SERVICES OR PRODUCTS, SIGNIFIES THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO THIS PRIVACY POLICY AND TERMS AND CONDITIONS AGREEMENT. YOUR CONTINUED USE OF THE SERVICES FOLLOWING ANY MODIFICATION OF THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS AGREEMENT CONSTITUTES YOUR KNOWLEDGE AND ACCEPTANCE OF SAME.

Information We Collect

In order to our Services (and the TAXIYA Materials) to you, and to improve same from time to time, you will need to input certain information in our channels. We may collect “personal information”, including without limitation, your full name, date of birth and address, telephone number and email address, the same or similar information about users who will access and/or use the Services under their respective TAXIYA Account, as well as other information we maintain about a person in identifiable form, including your Payment Method information. We may also collect other, more general information, such as information regarding your use of the Services and any other information you voluntarily provide us, including without limitation to information you provide on signup and registration and/or any other User Provider Materials.

How the Information Collected will be Utilized

The information collected may be combined with other information collected about you and will be used and disclosed in a number of ways by us, to help us to better understand and serve our users in a legally compliant manner, including, without limitation, the following:

We do not sell or rent to third parties any of your personal information, or authorize any of our suppliers to sell or rent any such personal information, and we do not authorize any of our suppliers to make independent use of your personal information for their own benefit, including but not limited to direct marketing. Aggregated information about users utilizing the Services and/or any TAXIYA Materials, all User Provided Content or other information provided to TAXIYA may be utilized by TAXIYA and/or its partners or suppliers in connection with research, benchmarking and other likely uses.

Controlling Your Information

We provide you with the ability to access and edit your personal information subject to some reservation. To update your personal info, on the app edit or review profile.

Protecting Our Community

The law requires that we and our partners and suppliers may be called upon to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants or other likewise orders. In such an event, we will, of course, abide by the order. In addition, notwithstanding any term to the contrary in this Privacy Policy or otherwise, we and our partner and suppliers reserve the right to use and disclose your personal and non-personal information in order the law enforcing agencies to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, and/or violations of the Terms and Conditions Agreement as required by law.

Please be informed that the details of your every journey is channeled through our network to the emergency control room number “999” of Law Enforcing Agency and hence, once you click the “SOS/Emergency- RED BUTTON” button, information of the driver and your GPS location will be received by them immediately.

Retention of Your Information

Our policy is to retain information submitted by you for a length of time not less than 3 (three) years or for any other term as we may be required under the law. Your submission of any information to us, regardless of manner or point of contact, constitutes your consent for us to store all such information. If required by applicable law, we will delete user information.

Security of Your Personal Information

TAXIYA has its own security measures in place to protect against the loss, misuse and alteration of the information you provide us that is under TAXIYA’s control. However, you acknowledge and agree that your information may be transferred to and/or maintained on computer networks which may be located outside our control, and in those circumstances, you will be responsible for security of your own personal information.

TAXIYA requires that you take appropriate steps to keep your personal information confidential. Although we can't guarantee that there will never be a security problem, we have in place appropriate security measures to carefully guard against the loss or misuse of the information we collect. Your TAXIYA Account is password-protected so that only you and we have access to your account information. If you have registered for our Services via other social media contact points (e.g., Facebook Connect), then you also control your login and password for such contact point(s). Therefore, you should take reasonable precautions to protect your password(s) in order to optimize the security of your information (e.g., select “strong” passwords; do not share your passwords with others; take care when using your passwords on public computers; etc.). Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, you acknowledge and agree that what you send and otherwise information provided to us is at your own risk.

Opt Out

We provide you the opportunity to opt-out of receiving further communications from us or our partners. To remove your information from our systems, and to no longer receive the Services please email us through support@taxiya.lk.

Transfer of Assets or Business

In the event of a transfer or sale of some or all of our business or assets, TAXIYA may disclose your personal information to those involved in such a transfer or sale of business or assets.

Links to Other Online Presences

We may provide you with links to other online presences (e.g., web sites) not operated by TAXIYA, including our partners and suppliers. TAXIYA requires that its suppliers take steps to keep your personal information confidential. Notwithstanding the foregoing TAXIYA assumes no responsibility for third-party web sites, including but not limited to the privacy practices of these third-party sites. We encourage you to be aware of this when you follow any link or otherwise leave this Application, and we recommend that you review the privacy policies of every online presence that collects personally identifiable information from you. This Privacy Policy applies only to our Services and this Application.

Language

This English-language Privacy Policy is TAXIYA’s official statement of its online privacy practices. In case of any inconsistency between this English-language Privacy Policy and its translation into another language, this English-language document has precedence.

Updates and Changes

As our privacy statement may change due to developments in the law, we encourage you to re-read this occasionally so you are aware of any changes as to how we gather and use your personal information. Any changes to this Policy will be either posted on our website, brochure and/or made available on request.

TAXIYA reserves the right to make necessary changes and modifications as required and by availing the service of TAXIYA, you agree to above by such change in Privacy Policy of TAXIYA.